OBJECTIVE

To understand the needs & pain points of instructors who use CNA Simulations as a teaching aide


INTERVIEWEE DEMOGRAPHIC

Certified Nursing Assistant Instructors


Hello! My name is ____. I am working as an external consultant for CNA Simulations. We are interviewing CNA Instructors to learn more about how you use CNA Simulations and how we might improve the service based on your needs, goals & frustrations.

Thank you for agreeing to be interviewed today. Do you mind if I record this session?

Could you please tell me a little bit about your background as a teacher?
Where do you teach?

Have you used virtual learning platforms before using CNA Simulations?
If so, for how long?

Will you tell me about how you started using CNA Simulations?

How do you utilize the app as an aide in your lessons?
What are your feelings using it?
Why?

What do you like about using the software?
Why?

Do you have any challenges when using the software?
Tell me more about that
(If there are many problems): Which of these problems is the most important that you need solved?
Do you have any ideas or suggestions on how you’d like it to be solved?

Are there any features missing that you’d like to have?
Why

Have you received feedback from students about using the software?
Could you please tell me about it?
What are their overall feelings?